Customer Care & Legal

Spedizione e consegna
Resi e rimborsi
Condizioni generali di vendita
Privacy Policy
The personal data that you communicate to HOX srl by registering with ("Website") is necessary information in order to:
• access the reserved section of the Website and purchase products;
• provide customer service and answer all your questions;
• fulfill the contractual obligations connected to the sale of products through the Site (issue of order confirmation, product selection, shipment of products, invoice issue, after-sales service, etc.);
• respond to requests for information or to the message sent via the contact form on the Website;
• receive, if requested, promotions and information regarding our products and activities.

The handling is based on your consent for the aforementioned purposes: data is provided by you on a voluntary basis and the handling by HOX srl is necessary to respond to your request for information and carry out any activity related to the sale of selected products. In case of missing data or in case of incomplete data, HOX srl can not issue an order confirmation or deliver the selected product or complete the activities listed above in any case.
The processing of personal data is carried out at the HOX srl headquarters only by persons in charge of the specific tasks related to the sale of products through the Website or by third parties who are not employees of HOX srl such as suppliers, shippers and logistics companies, banks, insurance companies and/or consultants, within the limits of the aforementioned purposes.

Your data will not be disseminated or transferred to third parties.

The data will be processed for the period of time necessary in relation to the aforementioned purposes and kept for a period of 10 years from the date of delivery for legal and tax reasons in according to Italian law.

Rights of the interested party
You have the right to:
• obtain from the data controller confirmation that personal data is being processed, even if not yet registered, and its communication in an intelligible form;
• obtain information concerning the origin of the data, the purposes and methods of processing, the logic applied to processing, the identification data of the data controller and the subjects to whom the data is communicated;
• obtain updating, correction and integration of data, cancellation, transformation into anonymous form or blocking of data processed in violation of the law and whose storage is not necessary in relation to the purposes for which it was collected and subsequently treated;
• withdraw consent at any time, without prejudice to the legitimacy of the processing based on the consent given prior to the revocation;
• submit a complaint to a supervisory authority.
To exercise the above rights you can send an email to:

Data controller
The data controller is HOX srl with registered office in HOX Srl Via Brenta, 23 - 35018 S. Martino di Lupari - Italy, C.F. e P.IVA 04708440286.
Contacts: +39.049.9461690
Cookie policy
This document explains what “cookies” are and how are they used on this site.

A "cookie" is a text file that a website sends to your computer or other device connected to the internet to uniquely identify the user's browser or to save information or settings in your browser.

Yes, we use cookies to improve the site and to provide services and features to its users. It is possible to limit or disable the use of cookies through your web browser; however, without cookies some or all of the site's features may not function.

Cookies that are strictly necessary
These cookies are essential for completing tasks requested by the user. For example: to store information provided by the user while browsing the site, or to manage the "login" status during the visit.

Functional Cookies
These cookies allow the website to remember choices made by the user, and then reuse them. For example, they allow the site to store your search settings, authentication, and other custom features.

Analytics Cookies
These cookies allow you to collect data on the use of the site, such as content viewed and the features used, with the aim of improving the performance and the layout of the site. These cookies can be sent from the instrument supplier of Analytics, but are used only for purposes related to the site.

Advertising and third-party Cookies
These cookies store information related to the use of the site to provide personalized information for promotional purposes, both inside and outside the site.

Each browser provides methods to limit or disable cookies, for more information about cookie management go to the "Settings" or "Preferences" tab on your browser.
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